When you start working with a new service, it takes some time to check all its options and to understand all its benefits. Usually it is required to take the preliminary steps to use the service itself. To receive your build over-the-air and to start the testing process with Ubertesters, it is required to connect your devices and pass through First Time Installation process. We made it simple and comprehensible so not only your testers, but also your clients can pass the steps without any difficulties.

The first-time Ubertesters app installation

Why do your clients need to install Ubertesters?

Of course, Ubertesters installation is required for the testers who will search for the bugs and gaps and report them to you. However very often you need to receive the feedback from your beta-clients who are not the professional testers. Ubertesters bug submission menu will be of a great help for them when they would like to inform you about incorrect system behavior, send you feature requests and notes about the desired improvements.

So not only you, but your clients as well also are getting the benefits of Ubertesters platform.

How to install Ubertesters on my device?

When you are registered to Ubertesters, click on ‘My Devices’ or navigate to your personal profile and click on ‘Connect Devices’. You will be given three options of how to do it:

Choose the option that is preferable for you.

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When you follow one of the provided options, you will be redirected to the installation page. The installation process differs a bit for Android and iOS, please find the installation guide for each of the platforms below.

Installation process for iOS platform

  1. Install Ubertesters for iOS
    • When you are redirected to the installation page (https://beta.ubertesters.com) , click ‘Install Ubertesters for iOS’. The Ubertesters app will be installed on your device. Click on the Ubertesters icon and launch the app on your device;

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    • If you are iOS 9 user – please check this short article for additional settings required.
    • You will see the sign-in page. Sign-in by using your e-mail address and password. In case you are not registered yet, you can do it by filling out the short form – enter your First name, Last name, Email, Password and Password Confirmation;

      i_02

  2. Install Provisioning profile
    • You will be taken to ‘Install Profile’ screen. Please accept the configuration profile by clicking the ‘Install’ button; if you have a device protection password, you will need to enter it as requested.

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    • Once the profile is installed, your device details were also added automatically to the system and you are ready to start testing.

    When the provisioning profile is installed, you can remove its icon from your apple device.

  3. Install your app

    Open the Ubertesters app on your device, choose ‘Projects’ on the top bar, click on the specific project and then click ‘Install’. The icon of the newly installed app should will appear.

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Installation process for Android platform

  1. Install Ubertesters for Android
    • When you are redirected to the installation page (https://beta.ubertesters.com), click ‘Install Ubertesters for Android’. The Ubertesters app will be installed on your device. Click on the Ubertesters icon and launch the app on your device;

      a_01

    • Click OK when you are asking ‘Do you want to keep the Ubertesters.apk anyway?’ After the .apk will be downloaded, install it and launch.

      Make sure you have allowed installation of Ubertesters apk: go to Settings > Security or Settings depending on your device, and set a check mark on ‘Unknown sources. Allow installations of non-Market apps’;

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    • You will see the sign-in page. Sign-in by using your e-mail address and password. In case you are not registered yet, you can do it by filling out the short form – enter your First name, Last name, Email, Password and Password Confirmation;

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    • If you have Android 5.1.1 or later:
      Once the app is installed, the following pop-up will be displayed:

      android popup
      Click on ‘Ok’ to proceed.
      You will be redirected to ‘Apps with Usage Access’ settings.
      app settings

      Set the permissions to ‘On’. In the appeared pop-up ‘Allow access?’ select ‘Ok’

      Allow access

      Now you can launch the Ubertesters hub and login using your Ubertesters account credentials.

  2. Install your app

    Open the Ubertesters app on your device, choose ‘Projects’ on the top bar, click on the specific project and then click ‘Install’. The icon of the newly installed app should will appear.

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When your app is installed, you are ready to start the testing process. Launch your app and use our Bug submission tool to report issues and crashes.

Having Ubertesters app installed you can be sure that your will get the informative and illustrated reports from both your testers and your clients. The issues, tasks and bugs will be reported from any location, even when there is no Internet connection around. The system will save them locally and send to the server when the Internet is established.

Watch the video ‘How to: The first-time Ubertesters app installation’ to make sure you are taking the correct steps during the installation.

Feel free to share this article as a step-by-step guide for your new testers and clients.

Comments
Harvey Specter
Posted at 2:13 pm October 20, 2016
H
Reply
Author

When I open the app on my Samsung Galaxy Tab 4 (10″) with Android 5.0.2, I get prompted to enable usage access and settings open with no such option.

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